Below are some of the most frequently asked questions, and the answers. If you're question isn't answered, please feel free to contact us.

Q. What's the minimum order value?
A. Our minimum order is 10 units (bikes). You can order any number of bikes, as long as it is 10 or more. The more bikes you order, the lower the unit cost.

Q. How much do the bikes cost?
A. Please register and visit our members area where you can click on the left hand links for the model you are interested in for the price guide.

Q. Do you offer a 'single item dropship' service?
A. At this moment in time, no. However, that is something we're seriously considering for the future, if the demand is high enough. If you'd like us to introduce single item dropship, with delivery direct to your end users, please contact us. The more requests we receive, the sooner we'll introduce it.

Q. How much does delivery cost?
A. Please register and visit our members area where you can access our delivery page allowing you to obtain a quotation for our deliver tariffs.

Q. How are the bikes delivered?
A. Our Mini Moto bikes are delivered using the UK national pallet network, all our other bikes are delivered using a selection of courier services (such as DHL, FedEX, etc).

Q. How are the bikes packaged?
A. All our pocket bikes are packed in a polystyrene moulded case in a rigid self supporting cardboard box.  Out dirt bikes are contained in a sturdy steel frame with cardboard surround (front wheel removed). 

Q. How long does delivery take?
A. Delivery times vary depending on where the stock you order is held (our UK warehouse or factory in China). Delivery is from 3 days up to 28 days. For a more accurate delivery time on the bike you are interested in, please contact us.

Q. Can I collect the bikes?
A. No, not usually as the bikes are shipped direct from port, but please contact us if you wish to collect and we may be able to assist with your request. Normally a charge will be made for collection.

Q. Do you deliver directly to my customers?
A. That can be arranged, usually at no extra charge. However, the minimum order of 10 units applies to each delivery address.

Q. What happens if I want to cancel my order?
A. In the event that you wish to cancel your order within 7 days from the order date a handling charge of 10% will be incurred.  For more information please refer to the ‘right of cancellation’ section of our Terms and Conditions.

Q. What about faults, returns, etc?
A. In the rare event of a bike having a fault, you should inform us in writing as soon as possible. Please refer to the ‘warranty’ section of our Terms and Conditions Page for more information.

Q. Is there a warranty/guarantee with the bikes?
A. Yes. All bikes are covered by the manufacturers 30 day parts warranty.

Q. What payment methods do you accept?
A. We request Bank Transfer for wholesale purchases.  You can pay by credit or debit card if you purchase a demonstrator model.

Q. Can I use your images/descriptions?
A. Yes, with our written permission.